Gelert Booking Terms & Conditions

Please note that your appointments are not confirmed until payment has been received.

Appointments may be reallocated if payment has not been received 7 days before the earliest appointment date.

In the event of cancellation by a client, we will re-book the appointment/s at no extra cost if more than 7 days notice is given. For shorter notice cancellations, there will be an administrative fee of £15 to re-book.

BACS payments are preferred.

If this is a problem for ANY reason, please do contact us to discuss on hello@gelertbehaviour.co.uk