Last Updated: 29/08/18
Last Updated: 29/08/18
Gelert Behaviour Training’s Promise to You
We are a very small company and rely entirely on the trust of our clients to survive. As such, we want to assure you that we take your privacy very seriously and know that we are privileged that due to the nature of our work, you share a lot of personal information with us. We want to explain how we use that information and what we won’t ever do with it. If you have any concerns or questions, please do get in touch by e mailing email@example.com
Where and How We Collect Your Information
All the information we hold about you will have been supplied by yourself or the family member seeking help for your pet.
The information we hold is that which you supply via our detailed questionnaire.
What is this information used for, and why?
1) When you engage our services to help with your pet, whether that be basic training or a complex problem, we need this information to best serve you and your pet.
2) For our legitimate business interests
Who do we share your information with?
Your Choices and Rights
It is the nature of our work that children are often involved in training a family pet and we actively encourage their involvement, however we would not expect that anyone under 18 would engage our services. If you believe that your child has been communicating with us and we are unaware of their age, then please e-mail firstname.lastname@example.org and we will delete any such communication at the earliest opportunity.
Other Website Links
Our website has links to trusted colleagues who we are happy to recommend. However we cannot accept any responsibility or liability for their privacy practices. Visiting these sites is at your own risk, and we would advise you to review their own privacy policies.
Our website uses https and as such, all interactions with it are encrypted for your safety. We have suitable managerial systems in place to secure your electronic data and any paper copies of this used to record our work in person with you, Information is kept in relation to you and your pet for 18 months after your last contact with us, and then destroyed or deleted. Invoicing information is kept for 6 years in accordance with current legal requirements.
Any changes will be notified by amending this post, and the current policy will be displayed on our website.
Please feel free to contact us if you have any concerns about this policy.
Post: Lilac Cottage, Conderton, Tewkesbury, Gloucestershire, GL20 7PP
Telephone: 01386 725233
Text: 07415 974264